Bilingual Customer Service Representative – Premium Canadian Banking - Rabat

Foundever

  • Rabat
  • CDI
  • Temps-plein
  • Il y a 13 heures
Join Canada's leading financial institution and boost your career with premium night shift compensation! As our bilingual banking specialist, you'll be the trusted voice for Canadian clients, handling sophisticated banking inquiries with precision. Gain invaluable international banking expertise while earning exceptional compensation. Your Mission: - Handle premium banking calls from Canadian clients during peak North American hours (80% English, 20% French) - Process secure account updates, digital banking support, and transaction investigations - Assist with payment disputes, fraud prevention, and account security protocols - Troubleshoot mobile banking applications and provide expert technical support - Document interactions with regulatory compliance and follow strict security standards The Best Part: Pure customer excellence role - NO SALES, NO UPSELLING!
Profil Recherché Essential: Bilingual Excellence: Advanced French + Advanced English Experience in customer service or client relations is a plus Night Shift Commitment: Available middday - 2:00 AM with long-term stability Technical Skills: Strong computer proficiency, quick system learner Education: High school diploma or equivalent Highly Valued: Banking, fintech, or financial services experience Call center experience with North American clients Knowledge of banking security protocols or fraud prevention
Avantages sociaux et autres Premium Compensation Package: Attractive base salary + 25% night shift premium + bilingual bonus Monthly performance incentives + comprehensive benefits Career Excellence: Full paid training (4-6 weeks) - banking procedures & Canadian regulations Fast-track progression Premium Benefits: Private health insurance with family coverage options Transportation allowance for night shift commuting 7/7d meal , on-site dining facilities Employee social club: movie tickets, restaurant discounts, wellness center access Work Environment: Great Place to Work certified - award-winning culture Professional night shift atmosphere with dedicated management Multicultural, inclusive team celebrating diversity Direct exposure to Canadian banking operations Ready to elevate your career with premium international banking experience? Apply now!
Amplitude horaire Midday - 1:00 AM, 8.5h productive work + 1.5h break

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