Service Desk Analyst (Portuguese Speaker)
Novancy BPO
- Rabat
- CDI
- Temps-plein
Profil Recherché Soft Skills: Excellent communication and conversation skills (both verbal and written) Great customer handling skills and resourcefulness, vital for dealing with unforeseen situations Ability to acquire new information quickly and the willingness to do so at all times Technical Requirements: Understanding of the IT environment and readiness to learn new processes and technologies Good working knowledge of Windows OS, MS Office, Internet browsers, Antivirus and Firewall software, and PC hardware ITIL knowledge would be an asset Language Requirements: Excellent communication skills in Portuguese (oral and written) Knowledge of English at B2 level at least
Avantages sociaux et autres We are looking for motivated and dedicated individuals with a strong sense of customer service who are looking for long-term growth and development within a rapidly expanding group of companies.
Amplitude horaire Regular working hours - Hybrid on-site/remote work.
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