Jr Account Manager - Morocco
Glovo
- Casablanca
- CDI
- Temps-plein
- We have an ''office-first'' culture and we place collaboration at the center of everything we do!
- We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift!
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot!).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams!
- We embrace opportunities to move the needle and make an impact beyond our scope.
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.
- Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
- Onboard new partners on our platform by providing them all the necessary tools and information to start working.
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM.
- Tracking and reporting of performance metrics.
- Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties.
- Get feedback from our partners and translate it into product, marketing and operations improvement.
- Own partner's assortment → category management.
- Prepare reports and dashboards to present to partners and use as a source of operational improvements.
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
- At least 2 years of experience in Account Management and/or Business Consultant
- Analytical mindset
- Problem solver, look for the root cause of the problem and go for it till make things happen.
- Perfect written and spoken communication
- Customer obsession
- Proactive, organized, and obsessed with details
- An empathetic, inclusive, and curious attitude
- English is mandatory, along with French & Arabic