Account Manager H/F | Ain Sebaa (Maroc)
- Aïn Sebaâ, Casablanca
- CDI
- Temps-plein
- Ensuring customer satisfaction in consideration of the company's goals
- Managing the quotation preparation (Request for Quotation/RFI, collection of information)
- Managing the competitive quotation to customer
- Managing the commercials for the customer in regards of pricing, BP´s, change management and claims
- Overtaking and management of the concerns and interests of the customer
- Management of day-to-day sales activities (pricing, negotiations, project related)
- Negotiation of project contracts and ensures alignment with legal requirements
- Customer care (Key contact person for customers, customer visits, negotiations)
- Tracking of critical situations within customer
- Responsible for financial performance of the customer account (within area of responsibility), proactively evaluates the margin reports for opportunities to improve
- Manage day-to-day activities with cross functional teams
- Weekly/monthly updates of the sales rolling forecast for customers
- Implementation and follow-up of the annual customer satisfaction survey. Also leading the evaluation and support of the customer scorecards and measurement systems
- Providing input for the Account Plan to align and address the customer strategy and roadmap (including competitor analysis, market share, technology roadmap, etc.)
- Arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS)
- Bac +5 from a Business school with at least 3 years’ experience in the automotive industry and the same position
- Reactive , organized , team work oriented
- French and English are mandatory
ReKrute