Dutch or Flemish Customer Technical Support Agent

• Respond to inbound calls and customer inquiries regarding products, ensuring questions are answered and orders are placed promptly.
• Request and collect necessary documentation from customers' payers, and coordinate order entries.
• Resolve customer issues in a timely and empathetic manner, providing support and direction as needed.
• Collaborate with internal and external teams to assist customers effectively.

• Fluency in Dutch or Flemish (C2)
• Working proficiency in English.
• Basic computer skills.
• Ability to handle sensitive data with care.
• Flexibility and punctuality regarding working hours.

• Passionate about delivering exceptional customer service.
• Strong communication and social skills.
• Positive attitude towards changes.
• Team player with excellent listening skills.
• Service-minded and able to handle conflicts constructively.
• Disciplined, patient, and reliable.

• Competitive fixed salary.
• Tax-free benefits.
• Employee perks include meal cards, transport cards, and private insurance.
• Company events throughout the year.
• Free coffee and fresh fruit.
• Friendly and people-focused work environment.
• Open atmosphere where employee suggestions and ideas are valued.

Recruit4.work