HR Operations Specialist | Rabat (Maroc)
- Rabat
- CDI
- Temps-plein
Present in more than 18 countries, AXA Group Operations is AXA Group's operational center of excellence. Operating in the fields of IT (Information Technology), Data & Innovation, IT Security, Finance, Procurement, Transformation and Outsourcing, we support the Group's strategy: Become an innovative company « customer driven & tech-led ».AXA Group Operations MoroccoCompany of more than 200 employees present in Morocco since 2009, AXA Group Ops Morocco:
- addresses the IT topics of AXA Services Maroc (ASM), center of expertise in customer relations for French companies AXA France, AXA Direct France and AXA Assistance France.
- offers activities in extended team mode to the entire Group Operations
- also provides technical activities for AXA Group entities
- Updating the movements (Hiring, mobility and Exits) in HR Tools (workforce management)
- Reporting technical problems identified to the support teams,
- Ensuring good data quality in the HR tools with frequent synchronization with relevant stakeholders.
- Creating HR reporting to meet requestors needs.
- Management of employee requests (back-office)
- Analysis of the received requests and assignment to the relevant HR team for processing,
- Follow up of the execution of the employee’s requests.
- Governance and synchronization with the different teams to review requests and anticipate overflow and future actions if necessary.
- Regular reporting of the activity & analysis to take continuous improvement actions.
- Analysis and management of the various on-boardings, offboarding and renewal movements of employees,
- Manage day to day requests related to the progress of process
- Audit control for Internals and externals monthly off-boarded
- Detection of dysfunctions and causes identification with relevant action plans
- Raising process improvement suggestions to the Process Lead
- KPIs monitoring and analysis.
- Bac + 4
- English fluent
- Min 1 year of experience in the same field
- Soft Skills
- Analytical reasoning
- Teamwork spirit
- Listening & communicating
- Pragmatic thinking
- Proactive organization skills
- Change & stakeholders management
- Collaborative working
- Good level in Excel
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