QA Program Manager | Fes (Maroc)

  • Fès
  • CDI
  • Temps-plein
  • Il y a 21 jours
Entreprise : Joining Cnexia is choosing to be part of an ambitious project that values Innovation, promotes Continuous Learning and enables all tech champions to fulfill their creative dreams. At Cnexia, we do more than support the clients of our world-class network and services. We develop innovative solutions and create original multiplatform media content. In fact, we're revolutionizing how Canadians communicate on the web, interact with Mobile Apps or benefit from an AI-enhanced experience. Proud of our status as a fully owned Moroccan subsidiary of the largest Canadian Telecom company, we have been ceaselessly growing our team since 2021. With over 1100 employees, mainly based in Fez, we have expanded in the northern region of the kingdom with our Brand-new state of the art site in Technopolis Rabat. If you are ready for this challenge, we invite you to join a community that values bold ideas and professional growth all in an engaging multi cultural world-class environment.Poste : QA Program ManagerDescriptionWe are seeking a highly motivated Program Manager in Quality Assurance to lead and enhance our quality initiatives across multiple projects and features. The successful candidate will possess a strong technical background, exceptional communication skills, and a proven ability to manage complex programs while coaching team members. This role demands a professional capable of ensuring adherence to business rules and driving continuous improvement in our quality assurance processes.Profil recherché :Key Responsibilities
  • Provide strong leadership and coaching to the Team leader, fostering a collaborative and high-performance environment.
  • Help build, monitor, and analyze QAs performance based on KPIs.
  • Identify and mitigate potential risks and issues related to quality assurance, implementing proactive measures to minimize their impact on project delivery.
  • Ensure adherence to established business rules and regulatory requirements, maintaining compliance and minimizing potential liabilities.
  • Analyze quality assurance metrics and data to identify trends, patterns, and areas for improvement, driving continuous enhancement of quality processes.
  • Manage and optimize the utilization of quality assurance tools and technologies, ensuring the team has the resources necessary to perform effectively.
  • Promote a culture of quality throughout the organization, advocating for best practices and continuous improvement in all aspects of software development.
Qualifications
  • A deep understanding of Agile testing methodologies, including story testing, feature testing, regression testing, is a must.
  • Demonstrated ability to manage multiple projects simultaneously, prioritizing tasks and allocating resources effectively, is very important.
  • Exceptional English communication skills, both written and verbal, with the ability to clearly articulate technical concepts to both technical and non-technical audiences, are extremely important.
  • Strong analytical and problem-solving skills, with the ability to identify and resolve complex quality issues, are vital for the job.
  • Thorough knowledge of business rules and regulatory requirements relevant to the industry is a must-have. A plus if familiar with Digital space.
  • Proven ability to coach and mentor quality assurance team members, fostering a culture of continuous learning and improvement is required.
  • Has a strong sense of independence and ownership of allocated tasks and delivers without much direct supervision
  • A bachelor's degree in computer science, engineering, or a related field is good to have.
  • Possession of a Project Management Professional (PMP) or equivalent certification demonstrates a commitment to professional development and industry best practices is good to have.
Adresse de notre siège : Technopolis, Bâtiment B 11 Sala-Al-JadidaTraits de personnalité souhaités :Respect des règles Volonté de persuasion Distance émotionnelle Implication au travail Ténacité Besoin d'action Organisation Travail en équipe

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