Position: Citrix Sales Program AnalystJob Description:Arrow’s enterprise computing solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.Find out more about us in this video:Summary: Arrow Electronics is looking for a Citrix Sales Program Analyst to join our team in Guadalajara! This position will support the growth, optimization, and day-to-day operations of the Citrix partner program. The role is ideal for a detail oriented, analytical professional who is passionate about process improvement and leveraging data to enhance partner engagement and program performance.Key ResponsibilitiesProgram Support & CoordinationAssist in the administration and execution of the partner programsMaintain up to date partner records and performance data in the CRM and program management toolsData Analysis & ReportingGather, track, and analyze partner performance metrics against program KPI’sCreate regular reports and dashboards for internal stakeholders to support strategic decision makingIdentify trends, gaps, and opportunities to improve partner engagement and sales performanceRelationship ManagementServe as first point of contact for partner inquiries, escalating issues as appropriateCollaborate with internal teams (sales/marketing/operations/product) to ensure partners have the resources necessary for successProcess & Program ImprovementResearch industry trends, competitor programs, and best practices to recommend enhancementsContribute to documentation and training materials for both internal teams and partnersPreferred skills/experienceStrong analytical skills with the ability to interpret and present data clearlyExperience in channel/partner programs or account managementExperience with business intelligence or reporting tools such as Power BIBenefits:CNSS (National Social Security Fund).CIMR (Moroccan Inter-Professional Retirement)Private health insurance.Hybrid working model#LI-JC1 #LI-HYBRIDLocation: MA-Casablanca, Morocco (Boulevard Al Quods)Time Type: Full timeJob Category: Sales
